At Neohelios, we provide a variety of secure payment options, including Visa, Mastercard, American Express, Discover, and PayPal. Please be aware that full payment must be completed before your order can be shipped.

Upon receiving your order, an authorization process is carried out to verify the availability of sufficient funds. Once the payment is successfully authorized, your card will be charged, and the amount will be treated as a deposit for the purchased items. After your order has been dispatched, you will receive a confirmation email, finalizing the payment for those products.

As our products are custom-made to meet your specifications, production will begin only after your payment has been confirmed.

To complete your purchase, click the “Proceed to Checkout” or “PayPal Checkout” button. You will then be redirected to a secure payment processor, where you can finalize your transaction using a credit card or a PayPal account. All transactions are securely handled through PayPal, and your credit card statement will display the charge under PayPal.

Refunds will be processed back to your original payment method, whether via PayPal or credit/debit card.

Please note that your credit card details are neither stored nor processed on neohelios.com servers, and we do not share any payment information with third parties.

If you require assistance with your order or an exchange, please provide your order number and contact us at:

TAMLA EZELL LLC
3043 Monterey Dr, Tupelo, Ms 38801, United States
[email protected]